By Jacqueline Antonetti Moreno – Transformational Communicator. Diversity Expert. Bestselling Author. Solutions-finder.
As an innate and career communicator, I am a firm believer in the power that the words we think and express, both orally and written, have in our lives.
Words have the power to motivate or discourage people. Therefore, words have the power to make us move forward unstoppable towards the achievement of a goal or make us give-up halfway. That’s why we, as leaders, must make a conscious and smart choice of the words we use when talking to our team, as well as when creating our inner dialogues.
For example, one of the most obvious cases of such difference are the words problem vs. challenge. When we face a situation that seems to limit the completion of our plan, the natural tendency is to look at it as a ‘problem’. The issue with this word is that when we say it our mind immediately conditions itself to focus on the problem. We also begin to experience feelings that are rooted in fear: anxiety, anguish, etc. This, in turn, limits our ability to access our internal and unlimited source of solutions and resources, making it difficult to overcome adversity. Continuar leyendo “The power of words to motivate employees”